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Ericsson lays off 750, shuts down self-provided U.S. field services

Ericsson will shut down its self-provided U.S. field services operations as of October 1, and it's laying off more than 750 people from its North American workforce. The company cited costs and a downturn in market demand as the reason for its exit from...

IoT brings predictive capabilities to field services industry

ServiceMax leverages PTC ThingWorx platform to digitally transform field services At a high-level, field services refer to any action an enterprise takes that put staff out of the office and in front of customers or assets; examples include municipal waste pick and hauling, house calls...