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Broadband providers hope to differentiate with value-added services: Report

Home broadband, Wi-Fi speed and reliability guarantees and speed testing/diagnostics were among the most popular services that providers plan to offer Omdia and Broadband Forum have published a new report that shows global broadband service providers are focused on introducing technology that directly improves bandwidth...

Kagan: Cable TV must create next sticky bundle to fight cord-cutting

Once again, the cable television industry is struggling through another episode of cord cutting. This time, cable TV companies are not only losing pay TV customers, but now they are also starting to lose Internet customers as well. So, what is the next strategy...

Kagan: Viiz focuses on Operator, Directory Assistance, Emergency calls

Viiz Communications is a company focused on the new growth opportunity I see developing in Operator services, Directory Assistance and Emergency services. I appeared on Scripps News discussing how traditional landline telephone companies are getting out of these services, and what customers can do...

Well, technically… consumer network quality is more important than price: Arelion’s Anna Maslewska (Ep. 89)

Arelion's Global Ethernet Product Manager Anna Maslewska discusses the evolving role of ethernet in an increasingly wireless world.

It’s game over for Google Stadia

First launched in November 2019, the cloud gaming platform failed to capture enough excitement from consumers Google has officially closed the doors on its cloud gaming platform. First launched in November 2019, the platform failed to capture enough excitement from consumers. Now, Google is focusing...

Verizon execs talk ‘tweaks’ and ‘consumer investment’, amid improved customer numbers

Speaking at the Citi 2023 Communications, Media & Entertainment conference, Verizon CEO Hans Vestberg and Chief Technology Officer Kyle Malady discussed the “tweaks” being made on both the technology and consumer side of the business. Many of these changes, the pair said, focus on...

How 5G SA opens the door to real-time, contextual and personalized marketing (Reader Forum)

The marketing mantra of right offer, right customer, right time has been around for years, and in the telecoms industry offers have been relatively straightforward. Every communications service provider (CSP) has a system that sends alerts to customers (e.g. for topping up pre-paid accounts)...

Cloud gaming is ‘driving 5G revenue uplifts,’ says Ericsson

According to Ericsson, cloud gaming is expected to reach 99 million North American 5G subscribers over the next decade According to a new 5G cloud gaming report published by Ericsson’s strategy consulting arm inCode, cloud gaming is expected to reach 99 million North American 5G...

eSIMs – Delivering a faster and greener on-boarding process (Reader Forum)

When buying a new digital service, be it Netflix or Spotify, customers complete the on-boarding process and then start using the service straight away. For the vast majority of mobile customers, there is usually a delay of several days between on-boarding and getting to...

Well, technically… more and more devices are adopting NFC technology: NFC Forum’s Preeti Ohri Khemani  (Ep. 71)

On this episode, Preeti delves into the possible use cases for NFC, or Near Field Communication, that go beyond the well-know tap-to-pay.

5G matters for consumers (Reality Check)

I hear over-and-over again from industry experts that 5G doesn’t matter for consumers. Yet every time I turn on the TV, I see Communications Service Providers (CSPs) advertising consumer 5G devices and phone plans. It’s easy to see that it matters. The focus on the...

Ericsson ‘flips the coin’ on network slicing with end-user application

The network slicing app is unique in the market and offers a viable way for CSPs to monetize the new capabilities of 5G Earlier this week, Ericsson announced an end-user application that allows a business user or consumer to dynamically boost mobile connectivity via network...

5G offers ‘a long tail’ of services and monetization opportunities

There is a long journey ahead for 5G monetization but CSPs can start by tuning up their networks to deliver the best experience possible 5G is setting the stage for a boom in cellular use cases that extend beyond those in the consumer segment, creating...

5G will change life for consumers, but not directly — at least not yet (Reader Forum)

While telecoms may be breathing easier after the government recently cleared much of the rollout of 5G near airports, saying it did not pose significant safety issues, the industry and this long-anticipated communications revolution continue to face much bigger challenges. Telcos desperately want consumers to...

5G is all about consumers / 5G is all about enterprises – it’s all the same, says Vodafone

In the end, 5G is all about the consumer. Except it is not; most of the innovation will come in the enterprise space. That appeared to be the conclusion of a panel session at 5G World in London today, which represented a first foray...

Lost your car keys? NXP’s Ultra-Wideband technology might be able to help

Ultra-Wideband is a radio technology that can use a very low energy level for short-range, high-bandwidth communications NXP Semiconductors announced that its Trimension Ultra-Wideband (UWB) platform now combines UWB and Bluetooth Low Energy solutions to deliver spatial awareness to the new Samsung Galaxy SmartTag+, making...

Well, technically… telecom customers want a personalized experience: Verizon’s Krista Bourne (Ep. 27)

This week, Well, technically… caught up with Verizon's SVP of Sales and Operations Krista Bourne for an update on how the carrier and its employees are faring in the continued work from home environment. We also discuss consumer excitement and confusion are around 5G....

Vodafone Germany to introduce 5G mixed reality glasses in Germany, Spain

Germany and Spain are set to receive the Nreal Light mixed reality glasses in spring of 2021 Vodafone Germany announced plans to introduce the Nreal Light glasses for augmented and mixed reality (AR/MR) over its 5G network, beginning with Germany and Spain in spring 2021....

5G still a boring mystery to majority of consumers: Report

According to a survey, 65.7% of consumers aren't very excited about 5G Now that Sprint and T-Mobile have officially merged into the “New T-Mobile,” cellular signal booster provider Waveform wanted to explore the ramifications of such a major overhaul in the U.S. telecoms industry, as...

Are consumers willing to pay (more) for 5G?

Two recent studies highlighted consumers' willingness to pay a premium for 5G service, but devices, and whether 5G actually provides a new kind of customer experience, could prove to be sticking points. Matrixx Software recently surveyed more than 4,000 mobile users in both the U.S....

Mobile health industry soaring: consumer data selling

From health applications to wearables and websites, there's no question that mobile health is a surging industry. According to a report by research2guidance, mHealth is a $2.6 billion industry and is expected to reach $17 billion by 2017. There are currently more than 100,000 health...