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Reality Check: Dealing with declining digital trust among consumers

What companies do you trust with your personal data such as health details, credit card numbers and financial information? Consumers all over the world are grappling with this question. In fact, more than half (54%) of digital consumers are cautious about the personal information they share...

Reality Check: Why 5G isn’t all about fast wireless

The real reasons behind 5G Some people believe that faster is always better, particularly in regards to wireless networks. That's why it’s easy to get excited about “5G” wireless systems, which are the next major phase of mobile telecommunications standards beyond the 4G LTE technology...

Wearables market faces challenges, opportunities

IEEE Computer Society took on the subject at Rock Stars of Wearables event AUSTIN--Industry and thought leaders in the wearables space, a subset of the hot Internet of Things, gathered Sept. 22 to dissect the challenges and opportunities presented by integration of tech and our...

Reality Check: How can high-tech generate more service revenue?

Many high-tech companies, such as smartphone, aerospace, medical equipment and software manufacturers, are looking for ways to grow their businesses. Growth may be attainable by managing their information technology in new ways. In today's digital business arena, however, these companies can face challenges. One is...

Reality Check: Grappling with growing ‘insecurity of things’

I have never seen a situation quite like it in my 22 years in the high-tech industry. I am referring to the sudden and more intense focus by executives on data security, digital trust and intrusion protection. During my meetings with clients in the past...

Reality Check: IoT should end pervasive high-tech secrecy

Secrets are pervasive in the high-tech industry. For many years, members of the industry have been wary about sharing their intellectual property with others. They believed doing so would jeopardize their competitive differentiation and business opportunities. But, in many cases, remaining secretive is no longer the...

EMEA: Accenture’s take on IoT for the digital consumer

Earlier this year Accenture released its "Digital Consumer Survey" taking a look at how consumer views are changing in this new connected world. Focusing on how the "Internet of Things" will impact these views, 24,000 consumers in 24 countries were surveyed in order to...

LatAm: Telefónica building end-to-end customer experience

Argentina first to experience Telefónica's end-to-end customer experience solution Telefónica has tapped Accenture and Alcatel-Lucent to implement an end-to-end customer experience solution for a range of services for its European and Latin American operations, including mobile data, voice, IPTV, high-speed Internet, cable and satellite. The goal is to allow...

Reality Check: Will the IIoT trend live up to the hype?

Remember the dawn of the Internet? Remember all the skeptics who didn’t see its transformational genius? Remember how it became enormous? It’s happening again. What’s happening involves the Internet, of course, but in a newly emerging context. I am referring to a phenomenon called the industrial...

Reality Check: Big ‘things’ to watch at CES 2015

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. You have probably been hearing quite a bit in recent months about the “Internet of Things” coalescing into a major...

Reality Check: Pursuing the industrial IoT market

The industrial “Internet of Things” is one of today’s biggest business opportunities in the electronics and high-tech industry. Accenture defines IIoT as the convergence of intelligent industrial products, processes and services that communicate with each other, and with people, over global networks. Conservative estimates suggest...

Reality Check: 2 high-tech stories to watch in 2015 – digital and industrial ‘Internet of Things’

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. There will be two particularly important business opportunities unfolding next year in the electronics and high-tech industry. The first is the...

Alcatel-Lucent partners with Accenture (RCR Mobile Minute)

Alcatel-Lucent and Accenture have formed the Accenture Alcatel-Lucent Business Group to design and build customer care operations for IP networks. The group will focus on mobile customer care solutions based on Alcatel-Lucent's Motive Line of products. Motive was a Texas software startup acquired by...

Reality Check: Where the wearable device action is — the workplace

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. Corporate and industrial applications — rather than much-publicized consumer applications — will be the initial drivers of the wearable device...

Examining Wi-Fi analytics

The use of network analytics in Wi-Fi is an area with great potential for network optimization as well as improving customer experience, according to Shahid Ahmed, managing director at Accenture and the lead for its North American Communications Industry practice. "Wi-Fi, first of all, is...

EMEA: IoT Innovators

The Internet of Things (IoT) or the Internet of Everything, if you prefer, needs involvement from the mobile operators in order for this vision to become a success. Although many are playing in the machine-to-machine (M2M) space, does this really take us down a...

Reality Check: Transform to turn a profit – the urgency to update legacy networks

The task facing CSPs is monumental – one of the biggest challenges to CSPs in the last 50 years. Customers are increasingly cutting the cord – literally – eroding the “cash cows” of voice and long distance services.

Breaking down network decommissioning challenges

The evolution of telecommunications networks is placing a significant strain on operators looking to update to more efficient and cost effective networks, but still burdened by the millions of customers still using legacy systems. In the wireless space this can be seen as carriers are...

Accenture completes purchase of i4C analytics

Accenture has purchased Italian company i4C Analytics, which provides a software platform for advanced analytics in verticals including telecom, energy, retail, finance and manufacturing. I4C will be integrated into Accenture Analytics, which is part of Accenture Digital, to expand Accenture's offerings in industry and function-specific analytics. Terms of...

12 companies in wireless ecosystem make list of most ethical firms

Several mobile and wireless companies have made this year's list of the world's most ethical companies, chosen by Ethisphere. Companies are ranked based on their internal ethics and compliance programs, their corporate citizenship and responsibility, and accepted norms of ethical conduct within the company....

Reality Check: How communications service providers can survive the perfect storm

Meteorologically speaking, “the perfect storm,” doesn’t need an explanation. It’s big. It’s bad.

Accenture: Wearable device market set for ‘inflection’ point

Traditional mobile devices are quickly making way for new form factors looking to take advantage of advancements in various mobile components and a growing acceptance of new ideas from consumers. This can be seen with Google’s Glass device and the more recently launched Samsung...

Reality Check: A changing telecom ecosystem – competing against non-traditional players

Convergence in telecommunications is blurring the traditional lines between competitors and collaborators. Communications service providers today face not only traditional foes, but also new

RCR Wireless Editorial Webinar: 2014 VoLTE Predictions Featuring Accenture

2014 VoLTE Predictions - Challenges for VoLTE Networks and Devices The wireless industry continues its march to an all-IP structure, with LTE networks ushering in the age of true high-speed, mobile broadband services. Voice over LTE is the final frontier in that march as carriers...